
MTSOct 6 27 min
Why 70% of Enterprise AI Seats Sit Idle | Russ Fradin
- Most companies are seeing very low actual usage of AI tools like Microsoft Copilot, with many employees not using them at all.
- Measuring AI's return on investment is challenging because companies lack understanding of their current workflows and employee usage patterns.
- The biggest bottleneck for AI adoption is not the technology itself, but the "messy human stuff" involving organizational transformation, training, and HR practices.






